Company Terms and Conditions Cont..

7. Our obligation to provide the services is also subject to survey. If a survey shows that the services cannot be installed or connected at your home, or if a non-standard installation is required, we may cancel any installation date we have given you and terminate this agreement. We will do our best to notify you of this as soon as possible after the survey. We shall be under no liability whatsoever to you for any failure to provide the services in these circumstances but we will refund you for any payments you have already made to Combnet Broadband for installation or the services.

We do not have to connect the equipment at your home or to otherwise keep to this agreement if:
Your home is outside our service area or in a part of our service area where no cable has been laid, or we are unable to activate the services on your line or at your home for any reason;
It is not practical to carry out the connection for health and safety reasons;
You are not able to be a customer because you have previously misused our services;
Your PC or network interface card does not meet our minimum specifications for Internet access;
Your PC or its operating software does not work correctly or normally for Internet access; or
It is not practical to carry out the connection for any other reason.

a. If you keep to the terms of this agreement, we will provide you with the services.

b. As well as these terms and conditions, our services have other legal stuff which applies to the services and their use, as published by us on the Combnet Broadband website. These may be updated by us from time to time. For example, for our Internet access, these include our 'acceptable use policy' which you can read on the legal section of the website. The other legal stuff will apply to your use of the services so, when you first use the services, you must read through them carefully.